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Your well-being is important, and your concerns deserve careful and attentive support.If your request still feels unresolved or unclear, we warmly encourage you to contact us directly so our team can provide the guidance and assistance you need. We are truly sorry that your experience has led you to feel otherwise, and we appreciate you taking the time to bring this forward. Please rest assured that requests regarding account closure and responsible gaming follow established procedures, and there is never an intention to overlook or disregard the well-being of any player. I lost count on how Many times I asked for account closure. After all this time, It is still not possible to close my account.
The player from the United Kingdom had waited 9 days for her withdrawal of €544, which was initiated on July 13th. Dear Player,We are truly sorry to hear about the distressing experience you’ve described and sincerely regret that you feel unsupported throughout this process. We’re really happy to hear that you had a good experience – delivering reliable service and an enjoyable gaming environment is something we’re always working to perfect.
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- These practices are highly unethical and designed to protect the casino, not the player.
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We take all comments regarding accountability and transparency seriously, as maintaining trust and clear communication with our players is extremely important to us. We’re truly happy to hear that you found the platform honest and professional – delivering a trustworthy and transparent experience is one of our top priorities. It’s great to know the overall experience feels fair and gives you those positive vibes – that’s exactly what we aim for.Your feedback truly motivates us to keep improving and delivering the best online gaming experience possible. They don’t care if you have a gambling problem, they will offer you a deposit bonus instead.Please people be aware !
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Withdrawals
They refunded only my initial deposit and confiscated the rest of my balance. I eventually requested a withdrawal of my winnings. Account closed and winnings confiscated after verification and accepted deposit I’ve since went onto my account and I now can not access it. Please notify us if your withdrawal is processed before then. I have scheduled a follow-up for 5 days from now to check on the status of your withdrawal.
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Any legitimate casino should respect a player’s decision to stop and immediately close an account when requested. Winorio is your ultimate destination for top-tier casino entertainment, offering over 10,000 exciting slots and jackpot games. We only contact players through this official complaint thread or via @casino.guru email addresses.
By partnering with 20+ game suppliers, the game library is home to 1,000’s of slots, table games, and live dealer games. Wino Casino is the new casino on the block, as the online gambling site was launched in 2025. Contact support via live chat if the bonus does not appear.
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